When the billable hour is king, how should law firms bill time spent on knowledge management activities? Should they bill the client, or introduce a separate charge code and treat [...]

Law librarians said at a conference that they find themselves caught between a past they thought they knew and a future they do not fully understand. Read more www.lawnext.com

Legal teams are being engulfed by an overwhelming amount of data. Here are seven steps to prepare for that data avalanche. Read more at ediscoverytoday.com

The legal profession has demonstrated an openness to using generative AI tools to speed up routine tasks, but there is skepticism about its ability to handle higher-level legal work. Read [...]

The client intake process serves as the initial touchpoint, where demonstrating listening, engagement, and simplicity is vital. Follow these best practices to enhance your client intake process. Read more at [...]

GPT appears to be getting less accurate over time, according to a study by Stanford and Berkeley researchers. Perhaps more distressingly, no one has a good explanation for the troubling [...]

In a federal class action complaint, Sarah Silverman accused OpenAI of using her book to train its ChatGPT software — and, in doing so, violating her copyright. Read more at [...]

Firm leaders identify their most important communication skills, which became more crucial after the pandemic forced firms to change their technology, processes and procedures, and their expectations about people, productivity, [...]

Relatively few law firms know how to protect and leverage the increased amount of data in their possession. Here are best practices to start building a strong data infrastructure. Read [...]