Key Trends in Client Service applicable to lawyers
Most lawyers assume that all clients want personalized, direct white glove service. But the reality is that clients are as busy as lawyers and don’t necessarily have time to schedule phone calls or come into the office. And the 2022 State of Service Report sponsored by Salesforce proves that they don’t have to. Read more at dailylegalbriefing.com
Share this story, choose a platform
Brought to you by BridgeTower Media
Free Weekly Newsletter
Recommended content
Public Relations: Why PR and earned media are now essential for SEO and AI visibility
Public Relations: Why PR and earned media are now essential for SEO and AI visibility By Ellen Keiley AI has [...]
Practical steps to reduce cyber insurance costs
Multifactor ID verification, password security, and frequent employee training sessions are recommended for law firms seeking to keep premium costs [...]
The hidden economics of student recruitment by law firms
An expert says law firms often don’t realize how much they spend on recruiting students, nor how best to manage [...]
Are AI hallucinations predictable?
A new analysis finds that AI-generated hallucination is a “foreseeable engineering risk” – meaning that its occurrence can be somewhat [...]
