The Value of Client Feedback
"Your most unhappy customers are your greatest source of learning." - Bill Gates. I believe the single and greatest way to grow a law firm is to provide exemplary customer service.
29
08, 2022
29
08, 2022
DOL cybersecurity investigations: endless document requests
Parties involved in a Department of Labor (“DOL”) Employee Benefits Security Administration (“EBSA”) investigation often ask a simple question: how much information am I obligated to provide the DOL in response to an administrative [...]
29
08, 2022
BigHand announces acquisition of Digitory Legal
BigHand, a leading provider of operational and financial products for law firms, announced on Aug. 22, it has acquired Digitory Legal. Digitory Legal (Digitory) is a cost analytics platform designed to help law firms [...]
23
08, 2022
A better blueprint for law firm cybersecurity
Lawyers will pore over legal principles on behalf of clients in a bid to prevail in judicial and other matters, but when it comes to cybersecurity solutions for their own practice, many firms fall short.
23
08, 2022
Building firm culture during COVID
A Chief Talent Officer reflects on training new associates as well as strengthening firm culture and collaboration during the pandemic. Read more at bloomberglaw.com
23
08, 2022
Hybrid marketing and business development for law firms
Legal business development professionals are wondering if law firm events are moving into a digital-first world, or do in-person activities still dominate? Blending both worlds appears to be the mantra for a list of [...]
22
08, 2022
Estate planning law firm marketing
If you are looking to improve your estate planning law firm marketing, this piece includes how-to’s for numerous strategies including among others: 1.) Creating Quality Content. 2.) Boosting organic traffic. 3.) Improving conversion rates. [...]
18
08, 2022
California takes up law firm ownership fight after ABA sidesteps
California lawmakers are set to vote before the end of the month on legislation that would allow the state bar to test new legal service models to make them more affordable. An amended version [...]
16
08, 2022
Creating a legal blog to attract and retain clients
Law firms routinely send timely and informative content to clients and contacts. The problem is that too often, the distribution of content is inconsistent and the firm has no strategic plan to fully exploit the information.
16
08, 2022
Law firms can take advantage of Linkedin
How can your firm leverage LinkedIn to expand exposure? The marketing solutions arm of LinkedIn is performing better than ever with record engagement. This piece describes how law firms can use LinkedIn for advertising, [...]
