Key Trends in Client Service applicable to lawyers
Most lawyers assume that all clients want personalized, direct white glove service. But the reality is that clients are as busy as lawyers and don’t necessarily have time to schedule phone calls or come into the office. And the 2022 State of Service Report sponsored by Salesforce proves that they don’t have to. Read more at dailylegalbriefing.com
Share this story, choose a platform
Brought to you by BridgeTower Media
Free Weekly Newsletter
Recommended content
Public Relations: Media coverage: Investing in a PR pro can pay dividends for attorneys
Public Relations: Media coverage: Investing in a PR pro can pay dividends for attorneys By Ellen Keiley Before engaging a [...]
How young associates can overcome the ‘Imposter Syndrome’
The unreasoning fear of being “found out” as a fraud or an imposter can be paralyzing to many professionals, especially [...]
Declining billable hour quotas: Are some firms lowering the bar?
Several factors – including avoiding costly associate turnover and savings through AI – are prompting firms to ease rigid billable [...]
How long does it take to build a new law firm website?
This analysis puts the time at nine-12 months and takes a step-by-step look at how the process should go. Read [...]
