Complete Communicator: #1 Goal for 2024: Pay attention   By Jay Sullivan We’re all now six weeks into our New Year’s resolutions. We’ve already figured out which ones we’re likely [...]

Crisis communications in the wake of affirmative action lawsuits By Gina Rubel Affirmative action decisions became a significant concern for law firms and their clients after the U.S. Supreme Court [...]

Complete Communicator: Artificial Intelligence vs. genuine wisdom: Why lawyers remain necessary and continue to add value By Jay Sullivan AI looms over every conversation these days, equal parts promise and [...]

Complete Communicator: Artificial Intelligence vs. genuine wisdom: Why lawyers remain necessary and continue to add value By Jay Sullivan AI looms over every conversation these days, equal parts promise and [...]

Complete Communicator: Help your new associates launch their careers with confidence By Jay Sullivan Law firms are organic entities. They grow, they evolve, they expand their capabilities, and they incorporate [...]

Complete Communicator: Strategies to prepare for your partnership interview By Jay Sullivan Every firm operates on its own annual timetable regarding when and how they promote attorneys into the partner [...]

Complete Communicator: Framing the conversation By Jay Sullivan Leaders in burgeoning practices have multiple stakeholders to satisfy on a daily basis. Leaders shift their focus constantly from incoming client emails, to the [...]

The Complete Communicator: Broaching 'business' with a personal contact By Jay Sullivan In the Apple TV+ series Severance, the characters’ memories are surgically divided between their work and personal lives. [...]

Complete Communicator: The art of the client-focused conversation By Jay Sullivan When communicating in a professional setting, a person can only talk about one of three things. They can talk [...]

Complete Communicator: The right answer to:  “So, what do you do?” By Jay Sullivan While many professionals believe the art of communication is to know what to say, the true [...]